Customer Support

At Jothidam360.com, we are committed to providing you with a smooth and satisfying experience.
Whether you have a question about your astrology report, need help placing an order, or have a general inquiry, we’re here to assist you.

How to Reach Us

If you need support, you can contact us through the following channels:

Email Support:
For all queries, please email us at jothidam360@gmail.com

We aim to respond to all emails within 24–48 business hours.

Common Support Topics

1. Order Status
Once your order is placed and payment is confirmed, your astrology report will be processed.
Please allow the specified processing time mentioned during checkout. If you have not received your report within the expected time, please contact us with your order details.

2. Information Corrections
If you submitted incorrect birth details, please inform us immediately.
However, once the report is generated, changes may not be possible. Please double-check your information before final submission.

3. Payment Issues
If you face any problems during payment, please contact us with the payment reference number and a description of the issue.

4. Report Clarifications
If you have questions about understanding parts of your report, feel free to email us. Our team will guide you.

Important Notes

• We do not provide refunds or cancellations once an order is placed. Please review our Cancellation & Refund Policy for details.

• Our astrology reports are generated using professional software and based on the information provided by you. Accuracy of results depends on the accuracy of your data.

• Support is available during business days (Monday to Saturday). Sundays and national holidays may delay responses slightly.

Feedback

We value your feedback!
If you have suggestions for how we can improve our services, feel free to write to us.

Thank you for choosing Jothidam360.com!